1. Remove important personal items
Take out valuables, documents, loose change, medication, work equipment and anything you do not want moved. Small everyday items can be grouped in a bag if they need to remain nearby.
2. Confirm the working location
Make sure the vehicle can remain parked for the expected service time and that there is enough room to open doors and safely work around it. For condos or workplaces, confirm building or property permission.
3. Share access details before arrival
Tell the detailer about underground clearance, gate access, visitor parking, loading rules, paid parking, lighting, drainage restrictions and access to water or electricity.
4. Send honest condition photos
Photograph pet hair, salt buildup, stains, spills, odours, third-row seating and heavy debris. Accurate photos help the detailer estimate labour and bring the right tools.
5. Identify special concerns
Mention sensitive materials, damaged trim, warning lights, loose upholstery, leaking areas or items that should not be cleaned. A walk-around before the service helps document pre-existing damage.
